Microsoft is the 800-pound gorilla when it comes to building software for desk workers. If you’re looking for a way to bring all your workplace tools together and create cool workflow automations to make your team’s day-to-day life easier, then understanding how to integrate Microsoft with other workplace tools is a must.

What Is a Microsoft App Integration?

Essentially app integrations allow you to use two different apps in one place.

So let’s say that you use two separate apps at work like Gmail and OneDrive, but you need them to work together. Well, you could create an integration where anytime someone sends an email with an attachment, it automatically gets saved to OneDrive as original file format. Voila! You just created a workplace automation.

Now, instead of waking up at 3am in a cold sweat wondering to yourself “Did I forget to save that file to OneDrive?!” You can sleep soundly knowing that your apps are working together all by themselves (like magic) to make you look like the super organized, productive rockstar that you are.

How App Integrations Save Your Team Time and Money

If you can strategically set up your app integrations to automate all those tedious little tasks that steal time away from focusing on higher-level goals, then app integrations can be a lifesaver for your team at work.

Here are a couple of ways that the right Microsoft app integrations can save you and your team valuable time.

Enhance Collaboration Between Desk and Frontline Workers

One of the biggest operational challenges for businesses with a mixed workforce of office and frontline workers is streamlining communication between the two worlds. Oftentimes, the corporate side has no idea what’s happening out on the production floor and vice versa. This disconnect can even create animosity between the corporate side and the production workers within a company. Fortunately, with the right digital workplace tools, you can help these two worlds come together.

Why You Need a Tool Built for Frontline Workers

Here’s where a lot of companies go wrong — they give desk workers and frontline workers the same tools and basically say, “Make it work.” Don’t fall into this trap.

Your frontline workers have unique communication needs, and therefore they require their own communication platform. Preferably one that was built specifically for them — like business. 

Giving your frontline team a communication platform built for desktop workers is like giving a fisherman a baseball bat. It doesn’t do the job, and quite frankly, it ends up being more of a burden to carry around than a useful tool that makes their life easier.

Microsoft and business — Combining the Best of Both Worlds

While both Microsoft and business make workplace collaboration software, you actually don’t have to choose between the two. If you have a team of desk and frontline workers, you actually need both. Here’s why.

business Was Built for Frontline Teams

business is an operational communications tool built for frontline employees. We have been building this app for frontline teams for years, and we are a better solution for that audience. Why?

Simple, intuitive, UI inspired by social mediaMobile-first solution with easy onboarding. No personal or corporate email requiredWe offer controlled channelsWe deliver the highest activation rates in the industry. Up to 90%!All in one operational communication platform. We have streams, chats, campaigns, polls, locations, and more. All the tools you need in one placeAdmins have access to analytics, surveys, and campaigns. All of which are accessible from their mobile deviceOur Customer Success team is there to support you through your whole journey. They are experts in securing early adoption among frontline workforces. They’ll get your team excited to use business and help you build compelling use cases to meet your communication goalsbusiness is a product that was developed by listening to the needs of our customers. With us, you have access to our product management team, and you can contribute to shaping upcoming features by participating in interviews, user testing, and early-stage releases. Customers can even sign up to be beta testers and get early access to exciting new features!business and Microsoft Integrations for Business Leaders

Now that we’ve established why it’s useful to have both business and Microsoft as integral parts of your company’s tech stack, let’s explore how these two platforms can actually work together to help business leaders bring their teams together.

Here are some Microsoft integrations that business customers love.

business and Teams Integration

Microsoft Teams has become the company’s fastest-growing app, surpassing more than 270 million active users per month as of 2022. It has become a favorite for remote and distributed workers, offering streamlined communication and sharing capabilities.

If your team already uses Microsoft Teams, should you switch to business?

The good news is that you don’t have to make that choice. While Microsoft Teams is intended primarily for desk workers and business is designed with frontline teams in mind, business integrates seamlessly with Microsoft Teams. With this integration, your desk workers can continue to benefit from Teams while extending the platform to better serve your frontline workers.

Here’s why business and Microsoft Teams work better together:

Consistent Messaging

business's Microsoft Teams integration

Messages on Microsoft Teams can easily become Posts on business. If someone from corporate HQ has already created a message on Teams, all they have to do is select “Post to business” from a dropdown menu. By reaching your desk and frontline workforce at the same time, you can make company-wide communication more efficient and boost productivity.

Improved Feedback LoopIf a frontline employee submits feedback using business Forms, this integration automatically sends it to Microsoft Teams. That way, employees working in corporate HQ who already use Teams can collect feedback more efficiently.

Save MoneyThere’s no need to spend your company’s budget on additional licenses in order to connect your desk and deskless staff. Head office employees can reach frontline workers without buying more Teams licenses.

While technology is closing the communication gap in frontline organizations, there is still room for improvement. According to Microsoft’s Work Trade Index report, 76% of workers feel bonded to each other but 60% say that their company leadership could do better in terms of communication. The business and Microsoft Teams integration is one powerful way companies can work towards connecting corporate HQ and frontline workers.  

business SharePoint Integration

One of the most popular business/Microsoft integrations is our integration with SharePoint — the collaborative platform that many organizations use for their company intranet.

As an HR leader, you can use Microsoft SharePoint to communicate with your desktop employees and simultaneously use business to communicate with your frontline workforce.

Here’s how. . .

Integration from SharePoint to business:
Build a custom connection via our API to synchronize important documents from SharePoint to business’s More tab. You can also build a two-way integration so that any post on SharePoint gets published to business and vice versa. Comments and likes are also synched between the two apps.

Integration from business to SharePoint:
Embed the business Stream in a SharePoint page and allow your desktop employees to see what’s being published on business.

business SharePoint Integration

Benefits of business/SharePoint Integration

Users can access communication directly from SharePoint and distribute
information across multiple devices, including with colleagues
who do not have an email address (such as frontline workers)Send messages and information through business and access it
directly from SharePointShare hyperlinks in business to access documents saved in
SharePoint, such as Standard Operating ProceduresIntegration Options for business and SharePoint

One of the major perks to the business SharePoint integration is its flexibility. There are several ways to integrate business with SharePoint, offering your organization flexibility in how you share content between the two platforms.

Website EmbedApp Extension with Single Sign-OnRSS Feed IntegrationAPI IntegrationFor more information on how to integrate business with SharePoint, click here.

business and Microsoft Azure Integration

User management can be a serious challenge for enterprise companies. business’s integration with Microsoft Azure’s Active Directory allows for easy user synchronization. If you use the Azure Active Directory to manage your employee information, then this business integration allows you to automatically synchronize your Azure AD employee information with business so that this employee info is always current.

Pro tip for HR leaders: Your IT Director will love this one.

Benefits of business/Azure Integration

Create custom segmentation with groupsEnsure your employee data is always currentFaster, easier, and safer than other importing methodsKeep internal information secure by automatically removing employees once they separate from the companySave time and scale upbusiness Azure integrationEssentially, this is a user sync integration between business and Microsoft Azure. It’s a plug and play integration to synchronize your Azure AD employee information to business. We will set it up for you and it will run in the background. Every time a user is created in Azure AD, it will be automatically created in business. If a user information is modified or the user is deleted, these changes will be reflected in business.

Chalhoub + business/Azure Integration = Match Made in Efficiency Heaven

Chalhoub Group is a massive retailer with over 600 stores across the Middle East. In an effort to unify their large team of frontline employees, Chalhoub implemented business in 2018. When they needed a solution to automate user management for over 12,000 employees, the Microsoft Azure integration was a natural fit.

Here are just a few reasons why Chalhoub loves the business Azure integration. . .

There was no technical expertise required. business configured the integration for them!They can automate user management with “Smart Groups.” All they have to do is tell us the attributes they want, and the groups will auto-update based on the parameters we create for themIt automatically syncs user data at specified intervals. No manual updating requiredIt’s a huge relief for IT because there’s no technical support needed. Everything is automated

business Microsoft Integration Azure

business/Microsoft Integrations With Zapier

You’ve mastered PowerPoint. You’ve conquered Outlook (mostly). You’ve learned every shortcut in Word. You know Yammer and SharePoint like the back of your hand. What’s next in your quest to be the ultimate Microsoft power user? It’s time to level up your software game with Zapier integrations.

Whether you’re a complete new-bee (see what we did there?) to the concept of an app integration, or you’ve been working with open APIs since you were a teenager, Zapier’s must-have Microsoft integrations offer a little something for folks at all levels of the app integration game.

Here are some of our favorite Microsoft app integrations you can do with business using Zapier:

Microsoft 365
Get new Office 365 emails in businessOne Drive
Automatically save attachments sent to you in a business message to your One Drive folderMicrosoft Outlook
Send an email in Outlook based on triggers you specify in businessMicrosoft Excel
Automatically update a row in Excel based on event triggers in business
Example: You’re an HR manager who has a mile-long Excel sheet with everyone’s birthday inside and you want a way to automate birthday announcements. Create a Zap!Microsoft has a virtually endless ecosystem of apps. Since business is now available on the Zapier Marketplace, you can integrate your favorite internal communications app for frontline teams with over 1,000 other apps on the Zapier Marketplace!

The automation possibilities are literally endless. . .

Now go forth and discover how your very own app integrations can save you hours of time at work each week. May the automation force be with you.

Still searching for the perfect platform for your team? Download our ebook on how to choose the best team collaboration software to learn more!